Terms and Conditions – AuvestaStay Casino Hotels & Resorts
1. Acceptance of Terms
By accessing our website, making reservations, or utilizing our facilities, you consent to these Terms and Conditions, our Privacy Policy, and all relevant laws.
2. Eligibility & Registration
Age Requirements:
Hotel guests must be 18 years or older to make a booking.
Casino patrons must be 21 years or older (or of local legal gambling age) and present a valid government-issued identification.
Account Accuracy: You are required to provide accurate information when creating accounts or making reservations.
3. Booking & Payments
Reservations: Require a valid payment method and may necessitate a deposit.
Cancellation Policy:
Standard bookings: 48-hour notice required for a full refund.
Special packages/promotions: May have more stringent policies.
No-Shows: Will incur a charge for the full first night’s stay.
4. Casino Operations
House Rules: Management retains the right to:
Refuse service.
Verify identity.
Withhold winnings in cases of suspected fraud.
Gaming Limits: Self-exclusion options are available upon request.
5. Property Policies
Check-In/Out:
Check-in: 3 PM.
Check-out: 11 AM.
Conduct: We reserve the right to remove guests for:
Disruptive behavior.
Violation of gaming laws.
Property damage.
Damages: Guests are financially liable for any damages incurred.
6. Intellectual Property
All trademarks, logos, and content on our website and property are the exclusive property of AuvestaStay and are protected by copyright laws.
7. Limitation of Liability
AuvestaStay shall not be liable for:
Lost, stolen, or damaged personal belongings.
Gambling losses or financial decisions made.
Service interruptions that are beyond our control.
Injuries occurring in recreational areas when proper precautions are not observed.
8. Dispute Resolution
Any disputes will be settled through binding arbitration in [Jurisdiction] in accordance with [Governing Law]. Class action lawsuits are not permitted.
9. Modifications
We reserve the right to amend these terms at any time. Continued use of our services signifies acceptance.
Contact Information:
For inquiries: [[email protected]]